Unilever Launches 1st Global AI Lab in Toronto
Unilever opens a new global artificial intelligence (AI) lab called Horizon3 Labs in Toronto to accelerate the generation of new AI concepts, designs, and projects that can be scaled and shared across its business globally. Currently, Unilever is using Generative AI in its customer service and marketing, and advanced analytics and machine learning in supply chain and logistics. The Horizon3 Labs will focus on 3 areas of interest: forecasting, modelling complex data relationships with graph technology, and generating insights of trends, patterns, and predictions.